- Knowledge Base
- Projects
- Document Sharing
How can I confirm whether a purchase order, proposal, or invoice I emailed was received and opened?
Step 1. Navigate to Projects > Purchase Orders/Proposals/Invoices
Step 2. Click on the identifying document number
Step 3. Click the History tab for records showing if/when the document was sent, delivered, and opened
Regardless of whether the document was shared as a PDF, Interactive Document, or via the Client Portal, the record will display as below:
- The email has been sent by the designer
- The document type (PDF, Interactive Document, Client Portal)
- The document was successfully delivered
- The request was handled by the system
- The recipient has opened the email/viewed the document