Review and audit for any irregularities by reviewing your reconciliation details from the Withdrawals page.
Overview
Access Disbursement Details in StudioPay to review reconciliation details and disbursement totals, including Credits, Debits, and Amount Disbursed.
To view Disbursement Details:
- Go to the Admin tab > Withdrawals on the left navigation bar.
- Scroll to the Withdrawal History section and click on a listed withdrawal.
Disbursement Details
Review reconciliation details along with their corresponding disbursement totals on this page. Each of these disbursement totals will be reflected across 3 columns showing: Credits, Debits, and Amount Disbursed.
The Disbursement Details table includes Disbursement ID, Disbursement Trace Number, Disbursement Amount, and the following Disbursement line item totals:
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Sales - Reflects the total dollar amount of the Merchant's sales transactions during the selected date range.
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Refunds - Reflects the total dollar amount of the Merchant's refunded transactions.
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Fees - Reflects the total dollar amount of all fees applied to the Merchant’s transactions during the selected date range.
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Debits - Reflects the total dollar amount of all the previous debits that have been issued on the Merchant’s account now being applied to the current disbursement.
Additional Disbursement Details Line Items:
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Chargebacks - Reflects the total dollar amount that has been charged back to the merchant before the withdrawal is disbursed.
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Rollovers - Reflects balance amounts that may be under one penny ($0.005 as an example) that may be assessed from fees that are percentage based.
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Not Disbursed - Reflects the total dollar amount that was not disbursed, due to different possible reasons.
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Withdrawal Failures - Reflects previous withdrawal requests that have failed.