Which payment options are available through Client Portal?

Studio Designer offers Stripe, PayPal, and Payroc as options for collecting and processing client payments electronically.

Please note that only one of either Stripe or Payroc can be offered at a time.  Because Stripe is the preferred payment method, it will take precedence over Payroc if both payment methods are linked. However, since PayPal does not process ACH payments, it can be actively offered alongside either Stripe or Payroc. Once you link your preferred payment method to your account, it will become available for your clients to use in the Client Portal.

Navigate to:

Setting up your Stripe account

Setting up your Payroc account

Activating ACH payments

ACH payments FAQ

Client Fees

Errors and additional contact info

Setting up your Stripe account

If you do not yet have a Stripe account set up, follow the step-by-step guide found here and complete this one-time process. Once you've completed the initial setup, you can begin accepting ACH payments through Stripe.

Setting up your Payroc account

Payroc is an alternative avenue to collect and process client payments electronically. If you have a Payroc account you'd like to use with Studio Designer, please reach out to Support and we'll help you get this active on your account.
*Please note that you cannot use both Payroc and Stripe on the same client.

Activating ACH payments

ACH payments can be processed via Stripe or Payroc. By following the setup guide linked here, you can turn on the ACH payment function for each client address, enabling them to utilize this method in the Client Portal or on PDF versions of proposals and invoices.

ACH payments FAQ

ACH, short for Automatic Clearing House, is a new addition to Studio Designer that allows users to accept client payments from bank to bank. ACH is easier to set up and manage and carries lower fees when compared to credit cards and other services. To learn more about ACH payments, click here.

Client fees

For Paypal and Payroc, fees are set per account and will remain unchanged even with the addition of ACH.

Stripe fees are as follows:

Stripe Credit Card Payments: 3.1% + 60 cents per transaction
Stripe ACH Payments: 1.2% up to $10 per transaction

This means an ACH fee will never exceed $10 if it is a large transaction.

Errors and additional contact info

Stripe, Payroc, and PayPal are third-party partners and Studio Designer does not have access to any financial records exchanged directly through them. For questions regarding specific ACH transactions, we advise reaching out to the merchant directly. 

Stripe support

Payroc support