Knowledge Base
Visit our Learning Hub
Contact Support
Go to Customer Portal
Sign in
Troubleshooting
Projects
Items
Proposals
Purchase Orders
Invoices
Document Sharing
Client Portal
Studio Capture
Inventory
Products
Address & Contacts
Images
Accounting
Money Out
Bank Import
Reconcilliation
Make Deposit
General Ledger
Money In
Close the Year
Journal Entry
Time Billing
Time Billing
Activities
Reports
Reports and Forms Overview
Custom Reports
Custom Forms
Document Share
Settings
Settings: My Company
Payment Defaults
Settings: Accounting
Settings: Items/Products
Settings: Track Time/Activity
Settings: My Employees
Settings: Clients/Projects
Users & Accounts
Settings: Advanced
Settings: Priorities
StudioPay
StudioPay Toolkit
Getting Started
Financials: Disbursements, Refunds, and Payment Disputes
StudioPay Reporting
Stripe and Payroc
Video Tutorials
Studio Designer Training Series
Getting Started
Setup Topics
Advanced Topics
Key Terms
Upgrading to Studio Designer from Another System
Best Practices
Support Options
External Support Resources
In-House Support Resources
Migration
Mobile App
Studio Designer Mobile App
Discounts
Vendor Discount
Troubleshooting
Sales Tax
Studio Capture
Adding Users/Licenses
Import
Items
Time Billing
Payments
Emails
Projects
My Employees
FAQ
Technical Errors
Release Notes
Patch Notes
Monthly Release Notes
Onboarding for New Users
Onboarding Articles
Studio Designer Account
About Studio Designer
Back to home
Knowledge Base
Troubleshooting
Projects
Items
Proposals
Purchase Orders
Invoices
Document Sharing
Client Portal
Studio Capture
Inventory
Products
Address & Contacts
Images
Accounting
Money Out
Bank Import
Reconcilliation
Make Deposit
General Ledger
Money In
Close the Year
Journal Entry
Time Billing
Time Billing
Activities
Reports
Reports and Forms Overview
Custom Reports
Custom Forms
Document Share
Settings
Settings: My Company
Payment Defaults
Settings: Accounting
Settings: Items/Products
Settings: Track Time/Activity
Settings: My Employees
Settings: Clients/Projects
Users & Accounts
Settings: Advanced
Settings: Priorities
StudioPay
StudioPay Toolkit
Getting Started
Financials: Disbursements, Refunds, and Payment Disputes
StudioPay Reporting
Stripe and Payroc
Video Tutorials
Studio Designer Training Series
Getting Started
Setup Topics
Advanced Topics
Key Terms
Upgrading to Studio Designer from Another System
Best Practices
Support Options
External Support Resources
In-House Support Resources
Migration
Mobile App
Studio Designer Mobile App
Discounts
Vendor Discount
Troubleshooting
Sales Tax
Studio Capture
Adding Users/Licenses
Import
Items
Time Billing
Payments
Emails
Projects
My Employees
FAQ
Technical Errors
Release Notes
Patch Notes
Monthly Release Notes
Onboarding for New Users
Onboarding Articles
Studio Designer Account
About Studio Designer
Troubleshooting
My Emails Aren't Sending, Why?
Sharing Custom Reports
Sales Tax
Why is my client's Sales Tax different than my purchase Sales Tax?
Item is Not Calculating Tax
Studio Capture
Studio Capture isn't working
FAQs for Studio Capture
Adding Users/Licenses
User has no access
Can't add an additional user
Import
Imported addresses are not showing up
Items
Using the Low Budget and High Budget Columns
How do I add shipping, installation and/or freight costs into the proposal?
Purchase and Selling isn't automatically copied
Using "Move To Inventory" Options
Time Billing
When Rates Do Not Default Correctly
Why do I have 2 time billing invoices when I generate an invoice?
My time billing invoice quantity is zero
Payments
Payment links expiring
Emails
Share emails from different email addresses
Projects
My Vendors are not showing up under the Vendors tab? My Vendors disappeared?
Is it necessary to setup a project under a client if you know there will only be one project associated with that client?
My Clients are not showing up under the Client tab?
My Employees
Administrator or Admin Employee status
How do I remove a user?
FAQ
Why can't my client approve proposals within Client Portal?
How do I reset my password?
Browser Settings and Recommendations
Image Requirements
Receipts
My File Won't Upload for My Bank Import
Creating a Mapping Record
Troubleshooting Your Logo - Size
Troubleshooting Your Logo - Alignment
How Do I Merge Addresses?
Time Billing Defaults Not Working
Sending Orders to Multiple Emails
How Do I Apply a Client Item Credit to Another Item?
Is there any way to format the text in the Proposal or Invoice description boxes so that there can be lines between text?
How Can I Change My Default Invoice, Proposal, or Order Theme?
Quick Add for New Users/Employee
Adding Users by Employee Profile
Attempts to Print generate error including too many Queries.
My checks are printing with Studio’s website address at the top, how do I stop this?
How can I track items in Studio Designer that client pays directly to vendor? How can I collect mark up only on an item that client is paying directly to vendor?
Why Won't Report Show Any Data?
I Don't Have Full Access Even Though I Have the Right License Type.
Why Can't I Receive My Item in Inventory?
How Do I Change a Client Deposit Date?
Error Message When Making Inventory Item Inactive.
Configuring Order of Items or Rooms on Invoices & Proposals.
Building Inventory with Multiple Components
Purchase Consignment Inventory
How Do I Receive Approval and Rejection Notifications with Multiple Users?
Custom Reports & Forms: Specify Data
Custom Reports & Forms: Upload Template
Custom Reports & Forms: Generate
Custom Report & Form: Define
See more
Technical Errors
Why can't I see PDF previews?
