Adding Users/Licenses
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      3. Adding Users/Licenses

      User has no access

      If one of your employee's has no access or can't access time billing or activities please check the following:

       

      • Go to Settings -> My Employees or Click here
        Open the employee's profile
        Check if there is an employee profile and if the field User ID is filled
      • Go to Settings -> My Employees or Click here
        Open the employee's profile
        Check the Permission tab
      • If the User has a Basic license this doesn't include Time Billing or Activities. In this case please upgrade the license to Professional.