- Knowledge Base
- Troubleshooting
- Adding Users/Licenses
User has no access
If one of your employee's has no access or can't access time billing or activities please check the following:
- Go to Settings -> My Employees or Click here
Open the employee's profile
Check if there is an employee profile and if the field User ID is filled - Go to Settings -> My Employees or Click here
Open the employee's profile
Check the Permission tab - If the User has a Basic license this doesn't include Time Billing or Activities. In this case please upgrade the license to Professional.