Using Multiple Tabs for Studio Designer

If you are trying to utilize multiple tabs in your browser but are running into a login error, review the below steps.

Like most designers, maximizing productivity is key to being successful. Due to our security policy, you might experience the alert that advises that you are logged in on another device.

Sometimes this can be confusing when you are in fact only one logged in. You will get this error when the following happens:

  • More than one user is using the same login credentials
  • You're logging on using more than one device (home computer and office computer)
  • You're using more than one browser 
  • You've opened up a new tab in your current browser

If you are used to navigating more than one screen and/or being logged in and switching between different areas of the system, follow the steps below to prevent any interruption in your workflow

  1. Right-click the browser tab that you are currently logged into Studio Designer on
  2. Select Duplicate from the pop-up menu

You'll see a new tab open up that will land you on the same page that you are on in the first tab.

Now you can choose which tab you want to use to continue navigating Studio Designer in.

The other tab will remain as you left it without logging you out. This can be done multiple times to allow you to be in different areas of the software at the same time.